office@cook-law.co.uk
0151 665 0320You may be entitled to compensation if your Landlord didn’t protect your deposit.
-
Compensation can be
up to 3x your Deposit -
Current and past
properties are eligible -
No Win,
No Fee Service
You may be entitled to compensation if your Landlord didn’t protect your deposit.
-
Compensation can be
up to 3x your Deposit -
Current and past
properties are eligible -
No Win,
No Fee Service
What is Tenancy Deposit Claim
If you paid a deposit when renting your home, you could be entitled to compensation worth 1 to 3 times your deposit — often between £800 and £3,000+.
By law, your landlord must protect your deposit within 30 days of receiving it, using one of three government-backed schemes. If they fail to do this — or even if they don’t tell you where it’s protected within that timeframe — you could make a Tenancy Deposit Compensation Claim.
This applies even if you’ve moved out or your tenancy has been renewed. And if there’s more than one breach (e.g. over multiple tenancy agreements), the compensation can multiply significantly.
At Cook Legal Solicitors, our expert team can tell you in minutes if you have a claim. We work on a No Win, No Fee basis and can start your case within a few hours.
SRA Regulated
Solicitors
No win
no fee service
Clients across
England & Wales
SRA Regulated
Solicitors
No win
no fee service
Clients across
England & Wales
Tenancy Deposit Protection Disputes As Reported In…
How It Works
Step 1
Free initial consultation and gathering evidence
An initial consultation is undertaken within 24 hours. We require the following:
- Copy of the tenancy agreement
- Proof of deposit payment (Bank Statement)
- Personal Details (Name and Email Address)
Step 2
Initiate the claim
Sending a letter of claim to the landlord to try to resolve the matter, if no resolution can be reached, we will issue a claim at the court and attend on your behalf
Step 3
Conclude the maximum recovery for you
Free initial consultation (briefly describe how you’ll review the case)
Why Tenancy Deposit Claims are Important
Educational Content: In 2023, approximately 5.4 million households in the UK were private renters. This made up 19% of householders living in the private rented sector.
By 2024, 32.5% of the population rent with the majority of renters being private. Approximately 77% of private renter households pay a deposit when they move in to their current accommodation, only 18% of those have their deposit protected, this means that between 63%-73% of private householders had their deposit protected and between 27%-37% did not. There are approximately 1.5 million people whose deposit is not protected.
Check Your Tenancy Deposit Claim
Testimonials
Frequently Asked Questions
How do I know if my deposit is protected?
After you paid your deposit, your landlord should have given you a Deposit Protection Certificate and Prescribed Information confirming your deposit protection, the protection scheme should have also contacted you after you vacated the property to see if you dispute any of the deductions.
Contact us today and we will review your case!
How much will I get?
You may be entitled to claim 3 times your deposit value!
For example, if you paid a deposit of £900.00 you can claim between £900.00 – £2,700.00.
How much will it cost me?
Our legal fees are capped at 25% of the total recovered with no hidden fees up front.
If we recover £1,000.00 on your behalf, we will deduct a 25% success fee of £250.00 and you will have £750.00 in your hands.
What is the process for making a tenancy deposit claim?
- We offer a free consultation to review your case. All you need to do is send your contact number and a copy of your tenancy agreement, we will contact you by telephone, review your tenancy agreement and search the schemes to see if your deposit is protected.
- We will contact the landlord and enter negotiations to settle your claim.
- If necessary, we will commence legal proceedings for your compensation.
How long does it take to reclaim my deposit?
The timeframe varies as every case is different, but we always aim for the best results ensuring we work as fast as we can to achieve this.
Will I need to go to court?
Not everyone is required to attend Court but please bear in mind this is still a possibility.
If you have any questions or concerns, please contact a member of our team today.
Contact us
Phone
0151 665 0320
office@cook-law.co.uk
Address
28B Thingwall Rd, Irby, Birkenhead, Wirral CH61 3UE, United Kingdom